Terms of service
Last updated: May 2026
1. Overview
This website is operated by Outfit First.
Throughout the site, the terms “we”, “us” and “our” refer to Outfit First. We offer this website, including all information, tools, products and services available from this site, to you, the user, conditioned upon your acceptance of these Terms of Service and any other policies posted on our website.
Our website is:
By visiting our website, using our services or purchasing something from us, you agree to be bound by these Terms of Service.
These Terms apply to all users of the site, including browsers, customers, merchants, vendors and contributors of content.
2. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state, territory, province or country of residence, or that you have given consent for any minor dependents to use this website.
You agree to use our website, products and services only for lawful purposes.
You must not use our products or services for any illegal or unauthorised purpose, and you must not violate any laws in your jurisdiction.
You must not transmit viruses, malware, harmful code or anything that may damage, interrupt or interfere with the operation of our website or services.
A breach of these Terms may result in termination of access to our services.
3. General Conditions
We reserve the right to refuse service to anyone for any lawful reason at any time.
You understand that your information may be transferred across various networks and may be adapted to technical requirements of connecting networks or devices.
Credit card and payment information is encrypted during transfer and processed securely through our payment providers.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of our website, products or services without our written permission.
4. Accuracy, Completeness and Timeliness of Information
We do our best to keep information on our website accurate and current.
However, we do not guarantee that all information on this site is always accurate, complete or up to date.
Information on this website is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to update, change or remove content from the website at any time, but we are not obligated to update any information unless required by law.
5. Modifications to Services and Prices
Product prices are subject to change without notice.
We reserve the right to modify, suspend or discontinue any part of our website, services, products or offers at any time without notice.
We are not liable to you or any third party for any modification, price change, suspension or discontinuance of the service.
6. Products or Services
Certain products or services may be available exclusively online through our website.
Products may have limited quantities and are subject to return, exchange or refund only in accordance with our Return and Refund Policy.
We make every reasonable effort to display product colours, images, sizing and details as accurately as possible.
However, we cannot guarantee that your device’s display will show colours or details exactly as they appear in real life.
We reserve the right to limit the sales of our products or services to any person, region or jurisdiction where permitted by law.
We reserve the right to limit quantities of any products or services we offer.
7. Orders, Billing and Account Information
You agree to provide current, complete and accurate purchase, billing, shipping and account information for all orders placed with Outfit First.
You agree to promptly update your account and other details, including email address, billing address, shipping address and payment information, so we can complete your transactions and contact you if needed.
We reserve the right to refuse, cancel or limit any order where we believe there may be fraud, unauthorised activity, payment issues, pricing errors, stock issues or a breach of these Terms.
If we cancel or change an order, we may attempt to notify you using the email address, billing address or phone number provided at checkout.
8. Shipping, Returns and Refunds
Shipping and delivery are governed by our Shipping and Delivery Policy.
Returns, exchanges and refunds are governed by our Return and Refund Policy.
By placing an order, you agree to the terms outlined in those policies.
9. Optional Tools
We may provide access to third party tools, apps or features that we do not monitor, control or manage.
You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranties, representations or conditions of any kind.
Your use of optional third party tools is entirely at your own risk and discretion.
10. Third Party Links
Our website may contain links to third party websites, apps, tools or services that are not owned or controlled by Outfit First.
We are not responsible for the content, accuracy, policies, security, availability or practices of third party websites or services.
You should review the terms and privacy policies of any third party website or service before using them.
11. User Comments, Feedback and Submissions
If you send us feedback, reviews, suggestions, ideas, images, social media content or other submissions, you agree that we may use, edit, publish, share or display them where permitted by law.
We are not obligated to keep submissions confidential, pay compensation for submissions or respond to submissions.
You agree that your submissions must not violate any rights of third parties, including copyright, trademark, privacy, personality or other personal or proprietary rights.
You also agree that your submissions must not contain unlawful, abusive, offensive, misleading, harmful or malicious material.
12. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, disclose and protect your personal information.
13. Errors, Inaccuracies and Omissions
Occasionally, there may be information on our website that contains typographical errors, inaccuracies or omissions.
This may relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times or product availability.
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time, including after you have submitted your order.
We are not obligated to update, amend or clarify information except as required by law.
14. Prohibited Uses
You are prohibited from using our website, services or content:
- For any unlawful purpose.
- To solicit others to perform unlawful acts.
- To violate any applicable laws, rules or regulations.
- To infringe upon our intellectual property rights or the rights of others.
- To harass, abuse, insult, harm, defame, intimidate or discriminate against others.
- To submit false or misleading information.
- To upload or transmit viruses, malware or harmful code.
- To collect or track the personal information of others without consent.
- To spam, phish, scrape, crawl or interfere with the website.
- To interfere with or bypass the security features of the website or related services.
We reserve the right to terminate your use of the service for violating any prohibited use.
15. Disclaimer of Warranties
We do not guarantee that your use of our website or services will be uninterrupted, timely, secure or error free.
We do not guarantee that results obtained from using the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time without notice.
Our products and services are provided “as is” and “as available”, unless otherwise stated by us or required by law.
16. Limitation of Liability
To the maximum extent permitted by law, Outfit First and our directors, employees, contractors, suppliers, service providers or partners will not be liable for any loss, damage, claim or expense arising from your use of our website, products or services.
This includes direct, indirect, incidental, punitive, special or consequential damages, including loss of profits, revenue, savings, data or replacement costs.
Nothing in these Terms limits any rights you may have under applicable consumer laws, including the Australian Consumer Law where applicable.
17. Indemnification
You agree to indemnify and hold Outfit First harmless from any claim, demand, loss, liability or expense, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or third party rights.
18. Severability
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will still be enforceable to the fullest extent permitted by law.
The unenforceable portion will be considered severed from these Terms, and the remaining provisions will remain valid and enforceable.
19. Termination
These Terms remain effective unless and until terminated by either you or us.
You may terminate these Terms at any time by stopping use of our website and services.
We may terminate or suspend your access to our services at any time if we believe you have breached these Terms.
Any obligations or liabilities incurred before termination will survive termination where required.
20. Entire Agreement
These Terms of Service, together with our Privacy Policy, Shipping and Delivery Policy, Return and Refund Policy and any other policies posted on our website, form the entire agreement between you and Outfit First regarding your use of our website and services.
These Terms replace any prior agreements, communications or proposals between you and us.
21. Governing Law
These Terms of Service are governed by the laws of New South Wales, Australia.
Any disputes relating to these Terms, our website, products or services will be handled in accordance with the laws and courts of New South Wales, Australia, subject to any rights you may have under applicable consumer laws.
22. Changes to These Terms
We may update, change or replace any part of these Terms of Service by posting updates on our website.
It is your responsibility to check this page periodically for changes.
Your continued use of our website or services after any updates are posted means you accept those changes.
23. Contact Information
For questions about these Terms of Service, please contact Outfit First:
Email: hello@outfitfirst.com
Phone: +61 452 339 661
Address: 2/7 Brooklands Cct, Goulburn NSW 2580, Australia
Business Hours: Monday to Friday, 9am to 5pm AEST